Stop Scams UK is delighted to announce the arrival of Helen Fairfax-Wall as Chief Policy and Communications Officer.
A digital policy specialist with over 15 years of experience, Helen arrives after a successful spell at Which? as Head of Digital and Fraud Policy.
“I’m really excited to have joined the Stop Scams UK team and settle right into the centre of industry led solutions to tackle fraudsters unrelenting attacks on consumers,” she said.
“As Chief Policy and Communication Officer, I have the unique position to address the barriers that tech, telecoms and the financial sector are having and to build them into proactive data driven steps to disrupt fraudsters reaching their consumers.
“Working with a new Government, political influencers, law enforcement, civic society and businesses there is a renewed sense of community and it’s a privilege to be in the agile environment Stop Scams UK incubates.”
Helen’s experience and passion for driving impactful and meaningful change aligns perfectly with our mission.
Mark Tierney, CEO Stop Scams UK
“I’m thrilled that Helen has joined our team as our new Chief Policy and Communications Officer,” said Stop Scams UK CEO Mark Tierney.
“Her strategic vision and leadership will be invaluable as we navigate the increasingly complex landscape of fraud and scams. Helen’s experience and passion for driving impactful and meaningful change aligns perfectly with our mission.”
After beginning her public sector career at Directgov where she built citizen confidence to use online public services, she moved to No.10 Downing Street during the coalition government. It was there that Helen leveraged digital influence into some of the UK’s largest policy agendas including the UK’s presidency of G8, the London 2012 Olympics and Britain is GREAT campaign.
Helen joined the Government Digital Service working directly with industry focusing on data sharing trust frameworks during the development of the digital identity scheme. She went on to become Head of National Transformation where she headed up the GDS Digital Academy and held responsibility for devolved and regional digital policy.
During the COVID-19 pandemic, Helen facilitated real time data sharing between the devolved administrations and central government, publicly noted by all parties as a step change in UK digital collaboration. After leaving the Civil Service for Which? in 2022, Helen led a dedicated team focused on building a safe, trusted, fair online environment for UK consumers. She remains fiercely passionate of consumers rights and believes that the fight against online fraud can be won.
