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New wave of Stop Scams members commit to joint statement on collaboration
Leading companies from across the technology, telecoms, and financial sectors have pledged to come together under the banner of Stop Scams UK to drive forward collaborative counter fraud efforts to protect consumers, build confidence, and drive UK economic growth.
With fraud becoming become the most common crime across England and Wales, amounting to 41% of all crime, effective detection and prevention requires committed efforts to collaboration among industry, government, and law enforcement.
Fraudsters seamlessly switch between different channels to target their victims, making it difficult for organisations to detect and prevent these activities. By sharing intelligence, focusing resources, and developing clear and actionable communication strategies, organizations can better protect their customers and their businesses from evolving scam trends.
This new wave sees Bank of Ireland UK, Chase, Colt, Danske Bank, IFX, Metro Bank, Spring, Starling Bank, Visa & Zempler Bank join the 13 original signatories in the joint statement to further support Stop Scams UK’s intelligence sharing pilots.
It is testament to the impact of collaborative industry efforts that a further ten well-recognised brands have joined the original thirteen signatories to declare their commitment to work together and share data. Together, we are already driving really significant impact. We hope that those watching will see this statement as both the declaration it is, and as an invitation. It is only by industry collaborating across sectors that we can get ahead of relentless fraudsters
Mark Tierney, CEO Stop Scams UK
The joint statement, which has been signed by members from across the financial services, technology and telecoms sectors, reads:
Fraud has become the most common crime across England and Wales, amounting to 41% of all crime. Industry, government, and law enforcement must work together, share intelligence, and focus resources to effectively detect, block, and take down bad actors.
2025 presents a unique opportunity for collaboration. Through Stop Scams UK, tech, telecoms companies, and financial services providers have joined forces to share technology, data and intelligence to combat fraudsters on the platforms where they operate, helping to boost consumer confidence and promote economic growth.
Following a successful proof of concept we have developed a series of data and intelligence sharing pilots that are proving we can get ahead of fraudsters. Now marks the moment to accelerate, build and scale.
Stop Scams UK members are committed to working together, combining our collective strengths and expertise. Our partnerships will protect more customers, build greater consumer awareness and stop more criminals.
We look forward to working with the Government and law enforcement to drive progress and make the UK the most inhospitable place in the world for fraudsters.
What our members are saying
Gail Goldie, CEO of Bank of Ireland UK: “Financial criminals don’t discriminate against individuals, company or borders and are constantly identifying new ways to target consumers to steal their money. In financial services we are on the front foot in defending customers, and wider society from fraudulent activity, but eradicating it requires a collaborative, multi-sector approach. It’s critical that we work together, sharing information and acting promptly on it if we are to effectively stop scams at source.”
Sean Hegarty, Managing Director for Fraud at Chase UK: “Fraud can have devastating consequences for individuals, businesses, and the economy, which is why we believe it is vital for the broader industry to work together to help stop scams at the source. At Chase, we invest significantly and continually in safeguards to help protect our customers from becoming victims of fraud.”
Stephane Viard, Director Anti-Fraud at Colt : “Scammers are constantly evolving, often staying one step ahead. One reason is simple: hiding a needle in a haystack takes seconds, but finding it can take days. In today’s complex threat landscape, working in silos is no longer an option. We must collaborate to uncover the threats that target our customers and communities. By sharing data, intelligence, and expertise among trusted partners, we can shift the balance—regaining the time and insight needed to act as swiftly as the scammers do. At Colt, we are proud to support the Stop Scams UK community. We are committed to sharing actionable intelligence and working together to protect consumers and restore trust in the digital world.”
Chris Wynne, Fraud and Scam Prevention Manager at Danske Bank UK: “Fraud has a significant impact not only financially but also psychologically. No single firm, regardless of its scale or reach, can tackle this issue alone. Collaboration across the industry and wider sectors is essential to stopping scams at their source, preventing them from causing real harm. Through the efforts of Stop Scams UK, supported by its cross-sector members, we strive to prevent those targeted by scams from becoming victims, ensuring greater protection against fraud.”
Sara Cass, Chief Compliance Officer at IFX Payments: “At IFX Payments, we believe collaboration is one of the most effective ways to stay ahead of criminals. Partnerships like the one with Stop Scams UK are essential to this effort—enabling secure data sharing and faster responses to threats.”
Baz Thompson, Head of Fraud and Investigations at Metro Bank: “As an early member of Stop Scams UK, we believe that significant change can only be achieved by working together. Everyone needs to step up to stop fraud being the most common crime. Government action is needed to create more of a deterrent through prosecuting scammers. Social media, telecoms and banks need to continually invest in technology and colleagues to have sufficient resources to both detect scams and prevent fraud. Consumers need to hesitate and be more cautious to help protect themselves.”
Catherine Britton, Head of Fraud Risk at Starling Bank: “Fraud must be stopped at source. The more money that scammers gain, the more money available to them to cause serious harm to others. We have to work together as an industry to prevent scammers from stealing customers’ hard earned money, and commitment from social media platforms and network providers to work with us is absolutely critical to this.”
David Capezza, Interim CRO at Visa Europe , said: “As scammers get ever-more sophisticated and brazen, it is increasingly important that we take a cross-industry approach to stopping them. At Visa, we work tirelessly to help protect financial institutions, merchants and consumers from fraud, and information-sharing is vital when it comes to identifying and preventing criminal activity. We look forward to continuing the strong partnership with Stop Scams UK and other member organisations, and we are excited by the potential of this new collaboration to build on existing efforts and ensure people in the UK and around the world can pay and be paid confidently, safely and securely
Victoria Wells, Head of Economic Crime at Zempler Bank: “Keeping our customers and their money safe from scams is a top priority. Financial crime is a constant and growing challenge across several industries and society in general and by joining forces across sectors and sharing data, we’re increasing our ability to stay ahead. As a member of Stop Scams UK, we’re committed to working together to protect customers against scams and fraud and build a safer digital future.”
