Stop Scams UK members publish joint statement in new collaboration to fight fraud
Leading companies from across the technology, telecoms, and financial sectors have pledged to come together under the banner of Stop Scams UK to drive forward collaborative counter fraud efforts to protect consumers, build confidence, and drive UK economic growth.
With fraud becoming become the most common crime across England and Wales, amounting to 41% of all crime, effective detection and prevention requires collaboration among industry, government, and law enforcement.
Fraudsters jump across channels as they entice and snare their victims, but most organisations can’t see what is happening to block it or warn consumers. Through sharing intelligence, focusing resources, and developing straightforward, actionable communication strategies, we can protect consumers from evolving scam threats, and empower them to protect themselves better.
The first wave sees, Amazon, Barclays UK, BT, Google, HSBC, Lloyds, Nationwide Building Society, NatWest, Match Group, Meta, Monzo, Santander, and Three all sign a joint statement to further support Stop Scams UK’s intelligence sharing pilots. All Stop Scams UK members are welcome to join.
Through our pilot work to share fraud data between industry sectors, we have proved that collaboration gets ahead of the criminals and defeats fraudsters.
Ruth Evans, Chair Stop Scams UK
“This Member pledge is testament to the work of Stop Scams UK,” said Ruth Evans, Chair of Stop Scams UK.
“Through our pilot work to share fraud data between industry sectors, we have proved that collaboration gets ahead of the criminals and defeats fraudsters.
“By making this pledge, our members are redoubling their efforts to create a safer environment for all businesses and consumers online.
“We invite more to join us in this effort, as a united front will build greater consumer awareness, safeguard more individuals, and bring more criminals to justice.”
The joint statement, which has been signed by members from across the financial services, technology and telecoms sectors, reads:
Fraud has become the most common crime across England and Wales, amounting to 41% of all crime. Industry, government, and law enforcement must work together, share intelligence, and focus resources to effectively detect, block, and take down bad actors.
2025 presents a unique opportunity for collaboration. Through Stop Scams UK, tech, telecoms companies, and financial services providers have joined forces to share technology, data and intelligence to combat fraudsters on the platforms where they operate, helping to boost consumer confidence and promote economic growth.
Following a successful proof of concept we have developed a series of data and intelligence sharing pilots that are proving we can get ahead of fraudsters. Now marks the moment to accelerate, build and scale.
Stop Scams UK members are committed to working together, combining our collective strengths and expertise. Our partnerships will protect more customers, build greater consumer awareness and stop more criminals.
We look forward to working with the Government and law enforcement to drive progress and make the UK the most inhospitable place in the world for fraudsters.
James Babbage, Director General (Threats) at the National Crime Agency, said Stop Scams UK were “key innovators” in the data sharing space and were “enabling and supporting the sharing of data to prevent crime.”
“UK victims are being targeted by fraudsters on an industrial scale, both from within the country and from overseas,” he said.
“In response, the National Crime Agency is working closely with partners across the world to disrupt scammers and tackle the abuse of cyber and financial enablers that they rely on.
“Partnerships between the public and the private sector are vital and Stop Scams UK are key innovators in this space, enabling and supporting the sharing of data to prevent crime.
“We look forward to continued collaboration with them to ensure that the UK public are better protected.”
By signing the joint statement, members are pledging to invest in finance, data, and technology, supporting one another in creating a mutually beneficial eco-system that will lead to the wider dissemination of data.
The initiative sets a new precedent for industry collaboration, ensuring that fraud prevention remains at the forefront of the digital economy in a move that seeks to help boost UK economic growth.
What our members are saying
Vim Maru, CEO of Barclays UK: “At Barclays, the protection of our customers’ money and data is our highest priority, and we firmly believe that collaboration is our best strategy to win the fight against fraud, which is still the most common crime that this country faces. As a founding member of Stop Scams UK, we welcome the opportunity to work together with the technology and telecommunications sectors, regulators, government, and law enforcement to combat fraud.”
Lloyds: “At Lloyds Banking Group our priority is to protect customers from fraud. As a founding member of Stop Scams UK, we’ve been a major contributor to a number of key initiatives in recent years. We look forward to continuing this support by providing resources that enable collaboration across the sectors, using technology and data to help prevent scams and keep consumers safe.”
Nationwide Building Society: “The victims of fraud deserve greater cross-industry collaboration. Our work with Stop Scams UK shows what can be achieved when all the main players work to protect people from fraud. It’s vital we improve information sharing to stop fraudsters before they cause any harm. The impact on victims is much more than the financial loss and organisations must do all they can to keep consumers safe.”
Rich Bromley, Director of Fraud and Disputes Risk at Monzo: “At Monzo, our aim is to prevent fraud before it happens, and we’ve invested heavily in building best-in-class technology and hiring experts to protect our customers. Industry cross-collaboration and data sharing is key to supercharging this even further as we continue our work to outpace criminals’ tactics and keep our customers’ money safe.”
Santander: “One of Santander’s core ambitions is to help our employees, customers, and communities grow. We recognise that fraud and scams cause enormous harm, both financially and emotionally and believe that being a founding member and active contributor of the important initiatives that Stop Scams leads, is a positive way to disrupt criminals and protect our customers.”
Scott Knapp, VP, Worldwide Buyer Risk Prevention, Amazon: “We’re proud to strengthen our partnership with Stop Scams UK as scam threats continue to evolve. By exchanging insights across organisations and empowering consumers with safety best practices, we’re building a stronger defence network together. Collaborating with industry peers and government partners helps us stay ahead of bad actors and better protect consumers.”
Nathaniel Gleicher, Global Head of Counter Fraud, Meta: “At Meta, we are committed to creating a safe and secure online environment for all our community. That’s why we’re proud to be a member of Stop Scams UK, which was played a key role in helping to establish our first-of-its-kind information sharing partnership, the FIRE (Fraud Intelligence Reciprocal Exchange) programme, with banks to help protect people against fraud. Scams are a society-wide problem which requires industry, government and others to work together, and we will continue to expand and evolve our collaboration to stop fraudsters in their tracks.”
Yoel Roth, VP Trust & Safety, Match Group, said: “Match Group is committed to engaging in data exchange initiatives with Stop Scams UK to identify opportunities to detect novel fraud actors and disrupt their cross-channel tactics.”
Dave Harcourt, Chief Security Authority and Automation Director, BT: “Our partnership with Stop Scams UK (SSUK) is a key part of our commitment to protecting customers from scams and fraud. We’ve worked closely with SSUK for many years to share data and best practices, and we’re proud to have created innovative new solutions such as the 159 service to help people quickly contact their bank if they’re concerned that they might have been a victim of a scam. We’re committed to becoming to the UK’s most trusted connector of people, businesses and society, and collaboration with partners such as SSUK plays a crucial role in realising this.”
Patrick Binchy, Technical Services Director from Three UK: “As part of our focus on fighting fraud, Three is committed to supplying vital data to strengthen Stop Scams UK’s technology and data collaboration programmes. Three successfully blocked over 40.89m scam texts in 2024, as part of its efforts to protect customers.”
